Where do you deliver to and how much does it cost?
Bamboo Body deliver worldwide.
For Retail Orders over $50 we ship to Australian addresses free of charge.
For International Orders, we offer a $15 flat rate shipping option. You will be provided with a tracking number so that you can track the progress of your delivery. Customs rules vary from country to country and are calculated once the parcel reaches its destination country. If customs or duty charges are applicable, payment of these charges is the responsibility of the recipient. Please contact your local customs office for more information.
For Wholesale Orders, your delivery cost will be based on your location and the weight of your order. The total shipping cost will be calculated at the checkout.
When can I expect to receive my order?
We aim to process orders on the day they are placed but please allow up to 2 working days for processing. If there is going to be a delay with your order we will contact your via the contact details you enter when placing your order.
We send all parcels from southern Sydney via E-Parcel Post. Parcels will arrive at most addresses within 1-3 days. Please allow extra time for Western Australia, Northern Territory and more remote country regions.
At the checkout we have an Express Post option available for next day delivery within the Australia Post delivery network.
Please visit the Australia Post website for more information on delivery speeds and the delivery network https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage
For international orders, if the parcel is sent by Internatioal Express it usually takes 2-4 business days to arrive. If sent by Standard International the parcel will arrive 6+ working days, depending on your location.
How can I track delivery of my order?
You can track your order here: TRACK MY ORDER